About

About Our Company

Axios was started with a simple idea: to give customers the best value and customer service in the server world.  Anyone can offer dedicated and so called "cloud" services, but what is lacking is the true understanding of the underpinnings of the hardware, the virtualization engine, the disk and memory subsystems, and the network that connects all the services that make a system complete.  From the initial configuration, through the complete disaster recovery plan and testing, we can assist in every facet of your needs.  John and Tom have been working in the computing resources business for over 20 years, providing customer solutions for customers in a diverse number of industries. The word Axios is a Greek word for worthy.  Here at Axios Hosting our goal is to be worthy of your business.  You take the best products, the best practices, and the best people -- provide a real customer experience committed to excellence.  It is with singular vision in mind that we decided to move into our own space and bring service back to the business.  We want you to be thrilled.

Why Choose Axios

Many customers will ask what makes Axios different than all the other providers.  We listen to your needs.  We will not blindly steer you into products.  We are here to find out what problems or services you are looking to acquire and advise you on the best methods and realistic expectations for the implementation.  I want to emphasize the realistic expectations – we will never attempt to sell or deliver to you something that is not a well vetted solution.  If we are trying something custom for you, we will tell you what we are doing, how it works, and work with you through any problems.  We have provided custom solutions for many of our customers, both big and small.  The detailed and measured approach will yield high performance products that exceed your expectations.  Do you want to be just an account number?  Would you rather have faith in those with whom you do business? We are here to provide the best customer experience.

Our Arsenal

We are proud to support all Hypervisors, any Linux distribution and variant.  Custom configurations are nothing new to us.  We support all the latest control panels: Cpanel, DirectAdmin, Parallels Plesk.  We use only name brand, time tested components and servers.  Our server hardware vendors include: Dell, HP, Intel, DotHill, Western Digital, Seagate, LSI, and many others.  Our software vendors include: Atmail, Citrix, Iron Mountain, Microsoft, VMWare, Xen.  We've used combinations of closed and open source software for years with maximum ability to bring value to customers.  We have our own in-house  provisioning, deployment and management system that combines both enterprise and virtual server control.

Our Operations

We are huge proponents of transparency.  One issue that is fairly common in hosting is to conceal issues.  Even the very best engineers cannot guarantee you zero downtime, we confidently march to that goal every day.  Problems and mistakes do occur.  We have policies and procedures in place for all of our operations.  Our promise is to provide you the best possible experience, to report to you faithfully any exceptions to that performance, and to give you a detailed description and improvement plan to prevent that from occurring ever again.  Why bring up the negative?  Because it happens, it’s real, and it happens to every provider.  The difference is how the problems are reported and dealt with after all the facts are in. We believe in customers and providers making commitments to each other.  We welcome you to Axios Hosting and look forward to our mutual success.

Management

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